REFUND AND RETURN POLICY
Axis Clothing understands that buying online can often be a tricky business when it comes to style and, most importantly, size. For this reason, Axis offers a 14-day return policy on all items. Customers will have the choice of either an item exchange or store credit.
Unfortunately Axis Clothing is unable to offer monetary refunds on any products purchased.
All orders purchased with Axis Clothing will be posted within 2 business days of payment confirmation. You will receive a notification from Axis when your product is en route.
Due to the time delay between various banking institutions, please allow 1-2 business days for payment to be complete before awaiting a confirmation.
All customers have the option of either Standard or Express postage at their own cost.
Standard postage: 2+ business day delivery – $7.84
Express postage: Next business day delivery – $10.55
In the case of returns, the customer will pay for postage costs with regards to size change, for defects in the product requiring exchange, axis clothing will pay for this.
Last updated: 6/4/16
We operate http://www.axisclothing.com.au/ . This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.
We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
Information Collection And Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name, your postal address and your email address.
Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).
This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.